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At Ayana Jade, we want to ensure that our customers have a seamless experience when shopping for our fine jewelry. Here are some common questions and answers to help you along the way: How can I place an order? To place an order, simply browse our selection of contemporary conflict-free type A jadeite (feicui) jewelry with provenance and add your desired items to your cart. Then proceed to checkout and follow the prompts to complete your purchase. What are your payment and shipping options? We accept all major credit cards and PayPal. Shipping is free within the UK and will be calculated at checkout for international orders. Please note that international orders may be subject to customs fees or taxes, which are the responsibility of the buyer. Is ordering from Ayana Jade secure? Yes, we take the security of your personal information seriously. Our website uses industry-standard SSL encryption to protect your data during transmission, and we never store your credit card information. What is your return policy? We want you to be completely satisfied with your purchase from Ayana Jade. If for any reason you are not, we offer a 30-day return policy for all items except for custom orders. Please contact us to initiate a return and receive a return shipping label.

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